FAQ
The Sole & Boot Resoling
Q: What kind of boots can be resoled with OnTyte™ Soles?A: OnTyte™ Precision Placement Soles are best used on traditional English riding boots with leather and rubber soles.
Q: What is the best way to resole my boots?A: The OnTyte™ Precision Placement Sole Kit allows you to easily have your favorite riding boots fitted with original OnTyte™ soles. The patented soles soles are specifically designed for english style riding boots with traditional leather & rubber outer soles. The kit comes with easy to follow instructions for skilled shoe repair shops and cobblers. (Please note: the cost of resoling your boots is not included in the purchase price of the OnTyte™ Resole Kit.)
If you want to resole an existing pair of riding boots, you may contact any of the authorized Resole Companies listed below and follow their online instructions. Alternatively, take your boots, resole kit and instructions to a trusted shoe repair shop. Instructions for cobblers can be found at this link: resole instructions
For a recommendation near you, contact us at info@ontyte.com for assistance.
Q: Can my custom boot-maker mount OnTyte™ Soles?
A: Most high quality custom boot-makers are certified to mount OnTyte™ soles during the production of made to measure boots. It is important that you specify that you would like OnTyte™ soles at the time you place your order.
The boot-maker’s fee is not included in the price of the Resole Kit.
Q: How do I change the metal plates and decide the best position?
A: The OnTyte™ Precision Placement Sole allows you to select your preferred position for grip in the stirrup.
Special care should be taken to protect and properly maintain your soles and parts:
- Regularly check and tighten all screws
- Before changing the plates, clean off all dirt and sand from the plate slots and pieces before assembling and tightening the screws to protect the screw treads
Care & Maintenance
Q: How should I take care of my OnTyte™ Stirrups?
A: OnTyte™ stirrups should only be cleaned by hand with warm water, a neutral soap and non-abrasive sponge. Note: Stirrups should never be disassembled, and they should not be placed or stored near sensitive electronic equipment, as they contain powerful magnets.
Q: How should I take care of my OnTyte™ Short Boots and Mini-Chaps?
A: Take care of your leather boots and mini-chaps to preserve their quality and keep them looking like new. Fine calfskin requires conditioning to avoid dryness and cracking. Some simple steps to follow:
- Remove dirt by cleaning with a damp cloth, then let dry.
- Apply a neutral-colored leather shoe cream/conditioner with a soft brush, and leave to penetrate for about 20 minutes
- Shine using a soft brush or cloth and your leather will look like new!
Q: How can I change the footpads on my OnTyte™ Stirrups?
A: One of the added benefits of using OnTyte™ stirrups is that our footpads rarely wear out due to less grinding and pressure of the foot on the stirrup. OnTyte™ stirrup footpads are specially designed for the magnetic system, and should never be removed; however, in the event that you do need to replace your footpads, contact us at info@ontyte.com for information on factory servicing.
Product Warranty & Warnings
All OnTyte™ products come with our limited warranty and special instructions.